To ensure prompt delivery, Hula Shop partners with the best express couriers selected depending on the target region and the type of product.
The cost of shipment will be in the basket, it will be added to the order total during the checkout process and will be charged on the day of payment.
Nothing will be charged to you upon delivery.
In Italy the cost of shipments is:
1) free for purchases equal to or greater than € 100.00
2) € 7,00 for orders with a lower amount to € 100.00.
In addition to Italy, the customer has the possibility to choose the "Express Delivery" at a cost of
1) € 12.00 if the order is less than € 100.00
2) € 7.00 if the order is more than € 100.00
In Belgium, the cost is:
1) € 15,00 for orders less than € 100.00
2) free for orders over € 100.00
In France the cost is:
1) € 15,00 for orders less than € 100.00
2) free for orders over € 100.00
In Germany the cost is:
1) € 15,00 for orders less than € 100.00
2) free for orders over € 100.00
In Greece, the cost is:
1) € 20.00 for orders of less than € 100.00
2) free for orders over € 100.00
In Ireland, the cost is:
1) € 15,00 for orders less than € 100.00
2) free for orders over € 100.00
In Luxembourg the cost is:
1) € 15,00 for orders less than € 100.00
2) free for orders over € 100.00
In Netherlands the cost is:
1) € 15,00 for orders less than € 100.00
2) free for orders over € 100.00
In Romania the cost is:
1) € 15,00 for orders less than € 100.00
2) free for orders over € 100.00
In England the cost is:
1) € 15,00 for orders less than € 100.00
2) free for orders over € 100.00
In Switzerland the cost is:
1) € 25,00 for orders less than € 100.00
2) free for orders over € 100.00
Order processing:
Orders are processed from 8:00 to 16:30 GMT Monday to Friday. Orders placed after 16:00 on Friday will be processed the following Monday. Orders for available products will be processed within 3 working days of receipt of payment. All stages of the procedure and the status of your order will be visible in your account personale. To examine and verify information about an order, please log into your account and then click on the order number to view details.
Order tracking:
You can view the "state" of an order from the page "My Orders." Once the package is shipped you will receive a tracking number. Enter this number on the courier's homepage to track the shipping status.
Shipping Times:
Shipments in Italy are delivered within 3-4 days from time of shipment (excluding holidays), in other countries the delivery times vary from 5 to 7 working days from time of shipment.
With the Express Delivery lead times are 48 hours from when the order is processed, excluding public holidays.
As defined in art. 63 of Legislative Decree 206/2005:
a. In contracts that impose on the professional obligation to arrange for shipment of the goods the risk of loss or damage to goods, for reasons not attributable to the seller, he moved to the consumer only when the consumer or a third appointed by him other than the carrier, enters physically in possession of the goods.
b. However, the risk passes to the consumer as early as the time of delivery of the goods to the carrier unless it has been chosen by the consumer and that choice was not offered by the trader, without prejudice to the rights of the consumer against the carrier.
