Hula Shop Kids Clothing Shop Online
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  • Tuc Tuc
  • Girls' Clothing by Tuc Tuc
  • Boys' Clothing by Tuc Tuc
  • Outlet Tuc Tuc
  • Petit Bateau
  • Girls' Clothing by Petit Bateau
  • Boys' Clothing by Petit Bateau
  • Babies' Clothing by Petit Bateau
  • Rosalita Senoritas
  • Mirtillo
  • Girls' Clothing by Mirtillo
  • Boys' Clothing by Mirtillo
  • Silvian Heach Kids
  • Boys' Clothing by Silvian Heach Kids
  • Girls' Clothing by Silvian Heach Kids
  • Outlet Silvian Heach Kids
  • BOYS' CLOTHING
    • Shirts
    • Trousers
    • T-Shirt
    • Knitwear
    • Jackets and Coats
    • Beach Outfit
    • Cerimony
  • GIRLS' CLOTHING
    • Shirts
    • Knitwear
    • T-Shirt
    • Trousers
    • Skirts
    • Leggins
    • Dresses
    • Cerimony
    • Beach Outfit
    • Jackets and Coats
  • WOMEN'S CLOTHING
  • BEST PRICE
  • LAYETTE

Return policy

If you want to exercise the right of withdrawal on the entire order or on one or more items purchased, please communicate your will by e-mail to servizioclienti@hulashop.it using the template made available at the following link: 

/pages/modulo-di-recesso

and specifying your order number and the codes of the items you intend to return;

  1. The products must not be used, worn, washed or damaged;
  2. The label must be attached to the products;
  3. Products must be returned intact and unused in their original packaging;
  4. Fenice srl reserves the right to not accept damaged items and/or used;
  5. The returned products must be delivered to the carrier within 14 working days from the date of receipt.

Note: Some products come in one size / color / length. These products can therefore not be changed for a different size / color / length / etc.

The cost of returning the product/s to our store, whether by courier or postal service, is solely payable by the customer.

If you do not want a change you can request a refund. First of all, please communicate via e-mail to servizioclienti@hulashop.it the intention to make a return. The administrative reimbursement costs are borne by Fenice srl.

On the contrary all shipping costs of the product, both by courier and by postal service, are charged to the customer. The customer will then be reimbursed for the value of the returned product and the original shipping costs.
If you want to change your item with a new product, this last one will be shipped once we have received the original product/s and we will have checked the conditions.

The shipping costs of returnable are charged to the customer.

Discover our brands:

BOBOLI

60 vestiti

LALALU'

147 vestiti

Bikkembergs

106 vestiti

Petit Bateau

174 vestiti

Tuc Tuc

856 vestiti

Ambarabà

113 vestiti

Fracomina Mini

127 vestiti

ROSALITA SENORITAS

67 vestiti

Play Up

14 vestiti

Silvian Heach Kids

267 vestiti

Via Delle Perle

31 vestiti

Mirtillo

331 vestiti

Tuc Tuc Childcare Accessories

10 accessori

M&B FASHION

42 vestiti

Canada House

52 vestiti


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  • Rules
  • Return policy
  • Size Guide
  • Navigation's Guide
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  • General sale conditions
  • Contacts
  • Legge 124/2017

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